Infrastructure services

Why choose Tuwa Solutions?

Tuwa is a leading IT solutions & services provider in Tir state area that has provided many large companies and organizations with a large number of IT infrastructure platforms and application solutions & services.
Tuwa's employees have a strong technological base. We have professional service staff including some certified senior professionals and experts who hold the following certifications:
PMP Certified Project Manager, Cisco Certified (CCIE, CCNP/CCDP, CCNA/CCDA), (IBM, HP, Sun) Certified Unix Professionals, Data Protection Professionals (Symantec, EMC and Brocade Certified), Oracle Certified Professionals and BEA Certified Engineers, Microsoft Certified Professionals and Certified Network Security Professionals.
Strong technology development capacity.
Tuwa has established strategic alliances with well-known global IT solution providers.
Areas of specialization include (but not limited to)

Maintenance Services
Hardware System Maintenance & Support
Basic maintenance package 
Standard maintenance package
Enhanced maintenance package
Top level maintenance package
Software System Maintenance & Support
Trouble shooting
Preventive maintenance service
Product update service
Technical exchange & support
Software configuration optimization
Software/data backup & recovery
Consulting
IT Strategy planning
IT service strategic & ITSM architecture planning
Network Planning Advisory Service
Security consultancy, systems delivery & engineering
ITSM Platform Selection and Integration
ITIL Version 3 assessments and work package recommendation
ITSM system designing base on ISO/IEC 20000 standard & ISO20000 system audit support.
Professional training
Professional Services
System Integration
System Migration & Relocation
Performance Optimization
High Availability Service
IT Operation Outsourcing and Management
Expert services with
HP, Sun, Cisco, Oracle, Symantec, etc.
Data Center
With state-of-the-art infrastructure and facilities, Tuwa provides a full spectrum of Data Center services from collocation and hosting to value-added services. Our data center conforms to international standards with redundancy for power and network connection and strict security control both for physical entries and network access. We support multiple platforms and diversified vendor hardware systems in our hosting service, thus meeting customer's requirements. We have our customer's core system hosted in our data center and monitoring, maintenance and application supports are conducted by our engineers to ensure system availability and service level.

IT Outsourcing
Tuwa's IT Outsourcing services include daily maintenance & trouble-shooting for application system, database, related hardware and network. The Group has provided comprehensive  IT outsourcing service solutions.

Our Clients:

Compucom.

Intel.

Wipro.

CVS Caremark

Citizens Bank.

Infosys.

Partners Health Care.

Bay State Health Care.

Mass Mutual Financial.

Cognizant.

Disney ABC

Bank Of America

 TUWA